What happens after you come pick up my rugs for cleaning?
Between pick-up and delivery, we follow these general steps while your rugs are with us:
- Pre-inspection (with documentation)
- Dry soil removal
- Spot and stain pre-treatments
- Fringe preparation
- Washing
- Rinsing
- Additional spot and stain treatments (if necessary)
- Initial grooming of pile and fringe
- Drying
- Additional treatments (protector, deodorizer, moth repellant)
- Repair (if requested)
- Custom-fit rug padding (if requested)
- Final grooming of pile and fringe
- Post-inspection
- Wrapping (if requested)
