


What happens after you come pick up my rugs for cleaning?
What happens after you come pick up my rugs for cleaning? Between pick-up and delivery, we follow these general steps while your rugs are with us: Pre-inspection (with documentation) Dry soil removal Spot and stain pre-treatments Fringe preparation Washing Rinsing...
What’s the best way to store my rugs until I’m ready to use them again?
First Impressions Before placing any rug into storage, be sure to have it professionally cleaned, dried, treated with a moth repellant, and wrapped. In doing these things, you ensure that your rug will stay in storage pest free, dirt free, and mildew free. Some rules...
Which over-the-counter product is the best one to use on pet accidents?
First Impressions Water. That’s it. When you start introducing over-the-counter sprays or solutions, you chemically alter the pet stain permanently, often damaging the fibers, the dyes, or both. Pet urine deposits start as an acid-based stain, low on the pH scale. As...